Return Policy
In-Store Course Material Purchases
- Cash register receipts ABSOLUTELY required.
- If textbooks were purchased by credit card, original credit card must be presented at time of refund.
- New books must be clean and unmarked. If the book was shrink-wrapped at the time of purchase, it must be in its original shrink-wrap for a refund.
- End of first week of classes - Last day for full refund.
FALL 08: Saturday, September 06, 2008.
- Second week of classes - Refunds will be given only with a receipt AND a schedule confirmation showing the class has been dropped. Without the confirmation, a 50% refund will be given.
- After second week of classes - Current buy back value only.
- Course Packs, Reference books, Cliff Notes and Study Aides are non-refundable.
- Plastic-wrapped or otherwise sealed books, packages, CDs, pin/passcodes and ebooks are non-refundable if the seal has been broken or pin/passcodes have been activated.
Sportswear
- Refunds accepted with receipt if merchandise is not washed or damaged.
- If no receipt, an exchange or store credit is possible.
- Exchange only for items on sale.
Gifts
- Full refund, credit, or exchange on gift, greek, and Indiana University items returned in original packaging with sales receipt.
- No refunds for merchandise on sale.
Supplies
- Full refund, credit, or exchange on general school supply items returned with original packaging and sales receipt.
- No returns for items on sale.
- Returns must be made within 90 days of purchase.