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Return Policy

In-Store Course Material Purchases

  1. Cash register receipts ABSOLUTELY required.
  2. If textbooks were purchased by credit card, original credit card must be presented at time of refund.
  3. New books must be clean and unmarked. If the book was shrink-wrapped at the time of purchase, it must be in its original shrink-wrap for a refund.
  4. End of first week of classes - Last day for full refund.
    FALL 08: Saturday, September 06, 2008.
  5. Second week of classes - Refunds will be given only with a receipt AND a schedule confirmation showing the class has been dropped. Without the confirmation, a 50% refund will be given.
  6. After second week of classes - Current buy back value only.
  7. Course Packs, Reference books, Cliff Notes and Study Aides are non-refundable.
  8. Plastic-wrapped or otherwise sealed books, packages, CDs, pin/passcodes and ebooks are non-refundable if the seal has been broken or pin/passcodes have been activated.

Sportswear

  1. Refunds accepted with receipt if merchandise is not washed or damaged.
  2. If no receipt, an exchange or store credit is possible.
  3. Exchange only for items on sale.

Gifts

  1. Full refund, credit, or exchange on gift, greek, and Indiana University items returned in original packaging with sales receipt.
  2. No refunds for merchandise on sale.

Supplies

  1. Full refund, credit, or exchange on general school supply items returned with original packaging and sales receipt.
  2. No returns for items on sale.
  3. Returns must be made within 90 days of purchase.


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